Investor Grievance Management

INVESTOR CONTACTS
Company Secretary & Compliance Officer	Ms. Ritu Arora Company Secretary & Compliance Officer NTPC Limited NTPC Bhawan, Scope Complex 7 Institutional Area, Lodi Road New Delhi-110003 Tel No: 91 11 24360959 E-mail: isd@ntpc.co.in
Bond Section (For Institutional Investors & Analysts and Debt Securities)	NTPC Limited Domestic Bonds Department 7th Floor, Core-7, Scope Complex, 7, Institutional Area, Lodi Road, New Delhi - 110 003, INDIA Over the Phone BONDS SECTION: Tel No: 91 11 24388484, 24387065, 24367072 Fax: 91 11 24361018 E-mail: bonds@ntpc.co.in
Registrar and Transfer Agent for Equity Shares	M/s Beetal Financial & Computer Services Private Limited, Beetal House, 3rd Floor, 99, Madangir, Behind LSC, Near Dada Harsukhdas Mandir, New Delhi-110062
For Any Enquiry, Equity Shareholders May Write To Or Contact:	Shri Punit Mittal (General Manager) or Shri Ratan Kumar Karna (Manager) M/s Beetal Financial & Computer Services Private Limited Phone: 011-29961281 – 83, 26051061 & 26051064, Extn. 30/19, Email:ntpc@beetalfinancial.com
Registrar and Transfer Agent for Debt Securities(i.e. Bonds etc.)	Bond RTA
Debenture Trustees	Debenture Trustees
Dispute Resolution Mechanism at Stock Exchanges:	In case the Complaint/grievance stands unresolved / not resolved up to the satisfaction of Investor(s), may lodge a complaint with: NSE: https://investorhelpline.nseindia.com/NICEPLUS/ BSE: https://bsecrs.bseindia.com/ecomplaint/frmInvestorHome.aspx
SEBI Scores Portal:	Scores Web Link: https://scores.sebi.gov.in/ SEBI Circular no. SEBI/HO/OIAE/IGRD/CIR/P/2023/156 dated September 20, 2023: Redressal of investor grievances through the SEBI Complaint Redressal (SCORES) Platform and linking it to Online Dispute Resolution platform SEBI SCORES Circular
Smart ODR Portal:	Smart ODR Portal: https://smartodr.in/login
SEBI Master Circular for Online Dispute Resolution	SEBI Master Circular

NTPC Limited